Well I've just had another long and torturous conversation with http://www.hachettepartworks.co.uk/ call centre in South Africa (?)
They are saying they are the "agents" for Hachett Part Works and cannot supply the magazines the same timing as the shops!
They say the shops (news agents etc.) receive the magazines before they do and the agents "seem to get the left overs" in my opinion.
I'm currently on issue 4, as below, but despite 2 phone calls to "Hachette" over the last month my next issues 5,6,7 & 8 have only been "allocated" 3 days ago?!?!?
I then asked 'how they propose for me to catch up?'
They said 'there is no way they can catch up with the shops.'
I said, 'OK, why don't you send me the current & future issues now and you can sort out the back issues as they become available?'
They said, 'No, they can't do that as they are "not on a par with the shops."
I said, so there is no way I can catch up!
Make you own judgment........ :-\
Partwork companies all operate on the same principal, to get as many people as possible to buy into a series, how this happens is that a series magazine goes on sale in a newsagent, any unsold left overs are then sent back to Hachette or in this case Jacklin's it handling company, then usually 3-4 weeks later subscribers are then sent these unsold mags.
You will never be at the same issue number as a retail customer and always behind by at least 4 mags, this way it also gives the partwork company a second bite of the cherry so to speak, any shortfall in mags is then made up from a top-up order to the manufacture and hence yet further delays >:(
My advice is simple, DO NOT subscribe to any partwork as if there are any problems in supply it is always the subscribers that bear the brunt of it, also the quickest route to complete a series is via the newsagent and NOT via subscription as subscribers generally run at least 6-8 weeks behind newsagents
Subscription is frought with disappointment & frustration, out of stock excuses, delay's, damage by the posty etc etc, also the reason why they offer so called free gifts (which are usually poor quality items) is to tempt you to subscribe.
I only subscribed once a long time ago and vowed I would never do it again, I'am currently at issue 15 of the Bismarck and it has never missed a beat via my newsagent, better still my model will be complete way before subscribers models are
Why dont you get your local newsagent to get the mag for you from the issue you want onwards, then kick your subscription into touch, cos if you dont you might loose the will to live on hearing the constant excuses from these foreign call centres who cant understand your problem let alone the cost of the call