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[Martin (Admin)]

OK, I'm going to lock the topic here.

Everyone has had their chance to have their say and the moderators have been doing
a huge amount of work  behind the scenes to keep this as balanced as possible. Mayhem
should not to be used as a vehicle for airing ongoing disputes between traders and
customers which should be resolved directly between the parties concerned.

No matter which trader, retailer, manufacturer you are dealing with, especially smaller or
"cottage" type companies, make sure you have in writing what you are both agreeing
to before making a purchase. Your own "expectations" may not be part of the agreement!

Take the information here for what it is   - personal opinions.
Caveat emptor - "Let the buyer beware".

If you have anything further to add to this discussion, please click the
'report to moderator' link below for it's consideration.

[Martin (Admin)]

Comment below added on request.

I wish it to be known that the comments I made on this thread concerning the business ethics of john Hemmens were caused by a misunderstanding on my part, my comments were unfounded and were without justification I unreservedly apologise to John for causing him so much trouble. I joined others on the bandwagon whether their comments were justified or not.
I support fully the moderators recommendation that where there is a dispute between a customer and the supplier, the matter should be resolved between the parties and if necessary go to a third party such as The trading Standards Office to resolve such problems and not use the site for such matters
Mook