Print

Please login or register.
1 Hour 1 Day 1 Week 1 Month Forever
Login with username, password and session length.

[ddraigmor]

Hi all,

Just a quick note of praise for Billings.

I was having trouble getting some replacement parts for a second hand 'Zwarte Zee' I purchased and, in desperation, e.mailed Billings last night (Sunday). This morning I received an e.mail not only telling me the part numbers but offering to send them on. No mention of cost thouigh I will be only too happy to pay!

Now that is service! In a commercial world gone mad where time is money, the e.mail from Erik Hagman of their Customer Service Team deserves a mention.

Well done Billings!

Jonty

[banjo]

I am after a replacement Kort nozzle and some other odd bits  for my Smit Nederland re furb; a noted model dealer ordered these parts from Billings at the back end of November.   I am still waiting.

How is that for service?

 :(

[Captain Povey]

I agree with Banjo on this one and gave up on Billings ages ago. Graham  :(

[banjo]

 :(

Still waiting!!!!!

I should like to have the E Mail address of the "Action Man" at Billings whose praises generated this thread and did the parts actually arrive FOC.

 :(

[cos918]

i needed some part for my smit. Gave amerang a call and had the parts in 1 week with no charge.
banjo try billings direct or the importer again. Going through a model shop might be the delay

john

[bigford]

http://www.modelboatmayhem.co.uk/forum/index.php?topic=6821.0

here is my post about dealing with billings!! I WILL NEVER own or buy
a billings product again not worth the b.s.   in the u.s.