Model Boat Mayhem

Mess Deck: General Section => Model Boating => Topic started by: modelman on May 29, 2014, 05:58:05 pm

Title: Billing boats
Post by: modelman on May 29, 2014, 05:58:05 pm

Has anyone tried to contact Billing Boats in Denmark recently? I have problems with one of their more expensive kits and the retailer has not received help so far from Amerang. I have been offered a refund as Amerang say parts take a long time to come but have not offered to obtain even with a delay. Amerang do not appear interested in their products. I think the retailer has tried very hard but is just not getting anywhere. Emails to info@billingboats,com  as per their web site just come back. I also sent a letter to Kent Billing in Demark but no response. Anyone had similar experience. Are Billings still in business?

Title: Re: Billing boats
Post by: Martin (Admin) on May 29, 2014, 06:42:18 pm

 
Their website hasn't been updated since Nov 2012.....  {:-{

http://www.billingboats.com/

 aren't they linked to Graupner?!

Title: Re: Billing boats
Post by: Neil on May 29, 2014, 06:50:13 pm

ask the retailer for their telephone number..........I rang them ( Billing) once asking for some spare plans.....they were very helpful.

neil.

Title: Re: Billing boats
Post by: Netleyned on May 29, 2014, 07:02:17 pm

There is a phone no on the contact page.
Denmark,and also the American Distributors who may be able to help.
Ned

Title: Re: Billing boats
Post by: KaMeWa on May 30, 2014, 03:26:25 pm

Quote from: Martin (Admin) on May 29, 2014, 06:42:18 pm

 aren't they linked to Graupner?!

No, but to Robbe. Don´t know the current situation exactly, but years ago some parts of the production was moved to Germany - and then few years later back to Denmark... (I think this occured about at the same time, when Robbe discontinued nearly their entire range of model boats).

BTW-OT: Has anyone heard any news about Graupner/SJ´s current situation? "V2-versions" of their old kits were supposed to become avilable in february-march, but I haven´t seen or heard anything....

Title: Re: Billing boats
Post by: roycv on May 30, 2014, 09:59:18 pm

Hi, I was talking to "Billings" on another subject and they told me they were based in UK.  But I can't find a contact, having shuffled through my emails of which there were quite a few.
I will look again.
regards Roy

Title: Re: Billing boats
Post by: roycv on May 30, 2014, 10:06:39 pm

Hi I have found this email address.

LEGO Direct <[email protected]>

You never know you might get re-directed from there.
regards Roy

Title: Re: Billing boats
Post by: Brian60 on May 31, 2014, 03:37:18 pm

Its interesting if you look at Cornwall Model Boats site, that virtually every Billings accessory is shown as out of stock with no due date.

Could be that Billings have serious issues that prevent them from re-stocking their agents.