Model Boat Mayhem

The Shipyard ( Dry Dock ): Builds & Questions => Steam => Topic started by: Mark T on July 22, 2017, 10:05:39 am

Title: Pendle Steam Boilers - Excellent Service
Post by: Mark T on July 22, 2017, 10:05:39 am

Today I received my Pendle boiler, and thought it right to share my experience of this company with the steam fans on this Forum.  As you may know I originally tried to buy a boiler from Anton but after waiting for 9 months I gave up.  I was recommended Pendle by another member on here so I made contact with Nigel who owns the company.


I did not order via the website as I'm new to live steam and had many questions to ask.  I phoned Nigel who I found to be very friendly and knowledgeable, and he steered me in the right direction to getting the correct boiler that I actually needed.  He suggested things like an extra outlet for the whistle and boiler mounting feet which I had not even considered.  I also ordered a separator and gas tank at the same time.


Now heres the thing; Nigel contacted me every week to keep me updated on how my boiler was coming on.  I even got a message when he was about to silver solder the whole thing together  :-))   The customer service has been second to none and when it was delivered it was wrapped up and protected to within an inch of its life  %%   The delivered parts are a thing of beauty and I could not be more happy with them or the service.  Test certificates were included and signed, and I can honestly say that I am glad that took the recommendation from here and used Nigel at Pendle.  Anyway pictures speak louder than words.

Title: Re: Pendle Steam Boilers - Excellent Service
Post by: Martin (Admin) on July 22, 2017, 12:49:06 pm

 
https://www.facebook.com/Pendle-Steam-Boilers-Ltd-1806917256244960/

Title: Re: Pendle Steam Boilers - Excellent Service
Post by: Baldrick on July 22, 2017, 01:19:34 pm

 
  As posted before but worth repeating. When I wanted a bespoke burner for my Cheddar boiler, Nigel designed it sent drg to me for approval then built it beautifully in double quick time and even Emailed me a U tube video of the burner on test. Fantastic.

Title: Re: Pendle Steam Boilers - Excellent Service
Post by: IanJ on July 22, 2017, 03:19:32 pm

Hi Mark,


Nice looking boiler, what boat is it going in and what engine are you using? Sorry if you already posted such details before.


Ian

Title: Re: Pendle Steam Boilers - Excellent Service
Post by: Mark T on July 22, 2017, 05:10:31 pm

Hi Ian


Its going into an Anteo Tug - well its going to be shoehorned into an Anteo Tug and its powering a TVR1ABB motor


Mark