Model Boat Mayhem

Technical, Techniques, Hints, and Tips => The "Black Arts!" ( Electrics & Electronics ) => Topic started by: ronnie42 on April 06, 2022, 03:25:29 pm

Title: Action electronics
Post by: ronnie42 on April 06, 2022, 03:25:29 pm
Hi  Sent a board away for repair 2 months ago, gave them a phone after 2weeks. Another 6 weeks and not heard anything, have my no. and email. What’s the normal turnaround for repairs?
Title: Re: Action electronics
Post by: SteamboatPhil on April 06, 2022, 05:18:16 pm
Silly question, you did send it to Component shop as they now own Action (I know silly question)  :embarrassed:
Title: Re: Action electronics
Post by: ronnie42 on April 07, 2022, 11:35:27 am
Used the address in the Component shop booklet they send with your order.
Title: Re: Action electronics
Post by: Shipmate60 on April 07, 2022, 02:26:40 pm
How long ago did you buy it?


Bob
Title: Re: Action electronics
Post by: ronnie42 on April 07, 2022, 07:38:50 pm
Hi    About 3-4 months ago, my fault reverse polarity. Phoned before sending back , no price for repair until they have a look.
Title: Re: Action electronics
Post by: rnli12 on April 07, 2022, 08:28:49 pm
try calling again, always had good service
Title: Re: Action electronics
Post by: ivorthediver on May 04, 2022, 01:10:42 pm
Not sure if things have improved but like most electrical companies who source components from China , their stock of chips were affected and as I understand it they have had to modify their PCB's , which has had a knock on effect .


I also had some issues over obtaining ESC's and not sure if that is resolved yet .


This is a shame as all my electronics used in all my models  over the last 13 years are Action Electronics  [with bow thrusters being the only exception]  :(( .........why......up till recently they had always supplied an excellent service , especially concerning breakdown repair's which were second to none when dear Dave was around .


Try ringing again and ask Kyje or Iain can help or send an email .....asking the question .....regards Ivor
Title: Re: Action electronics
Post by: ronnie42 on June 29, 2022, 10:56:59 pm
Back from my holidays, postman left a package from Action Electronics in the blue bin. Said that it was OK no damage and working. Checked my transmitter and when using settings for bow thruster it does not work when I use a stick (stick for gradual power increase) works on a toggle switch but I don’t want that. Hard a play with the settings and stick works with 1 to 3, the bow thruster settings are 4 to 8 and are toggle switched. Need to check out all the permutations next time I buy a controller🤭