Model Boat Mayhem

Mess Deck: General Section => Chit-Chat => Topic started by: chingdevil on July 15, 2010, 11:55:38 am

Title: G Sitek, Brilliant Customer Service
Post by: chingdevil on July 15, 2010, 11:55:38 am
I ordered two props from George a couple of weeks ago, when they arrived on Saturday the threads were wrong 4mm not 5mm. I sent an e-mail explaining the problem expecting a reply on the following Monday, late Saturday afternoon George rang me and apologised for in his own words " I screwed up" He said he would go in the next day and make my pair of props again with the correct threads. These arrived on Tuesday complete with some money to return the wrong ones back to him.
I know other forum members have used George for props and sing his praise, but this was my first order with him, not only are the props excellent but his customer service is exceptional definitely be using him again. :-)) :-)) :-)) :-)) :-)) :-)) :-)) :-)) :-)) :-)) :-)) :-))