Model Boat Mayhem
Mess Deck: General Section => Chit-Chat => Topic started by: Bill D203 on December 05, 2010, 08:01:38 pm
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I placed an order with a trader a week last Saturday. I have had no contact from them or the bits that i have ordered.They are on the traders list on Mayhem.
Any Ideas what I should do next?? :(( It is a pity as they are almost alone in what they sell so i would find it hard to buy elsewhere. At this point I don't want to name them but Maybe this time next week i will if I don't get a response of some short.
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have you tried phoning them just to check they have processed your order ?
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The bad weather may have caused problems, I'd give it until the middle of the week.
Colin
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its still worth a phone call just to check . i know the weather has upset many trades this last week .
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I will try & ring them Monday after work
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If it is Sirmar they have pretty much closed their doors.
Duane
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The post is titled "What to do if you can't contact a supplyer". You do not appear, in fact, to have tried to contact your supplier so what's the post about?
From a suppliers point of view:
(1) please remember that we are in the run up to Christmas. Fleetscale, and no doubt others, are inundated with orders from all over the world requiring goods for xmas.
(2) remember that most suppliers for this hobby are not overstaffed. If you sent an order by snail mail there is not the infrastructure to send an acknowledgemnt by post i.e. no secretaries polishing their nails and sending acknowledgments. Usually it's just one man and his dog.
(3) the law allows 30 days for mail order goods to be delivered
If you are concerned because you have not received the goods in just 7 days then you should ring or e-mail them.
Ordering for the model boat business is not like ordering from Amazon with their huge wharehouse of stock and hundreds of staff and delivery the day after you sent your order.
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If they are based in many parts of the country they may be snowed up - unable to get to the factory, or get mail out.
Barrie
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I will try & ring them Monday after work
Umm... phoning DURING office hours will be more likely to produce results....
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And if its Speedline the last i heard of Adrian was that he was quite unwell? Give it a few days Bill if so.....
Russ
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OK
I have had an email today. All is very well. Hopfully i will get the bits soon as the mother in Law is buying them as a Christmas present for me. I am not saying who the supplier is as that would be unfair but it is NONE of the above.
SUBJECT CLOSED.
Ta very much.
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All is well that ends well.
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I will delete this thread tomorrow in case anyone wants to read it.
Bob