Model Boat Mayhem

Mess Deck: General Section => Chit-Chat => Topic started by: U-33 on June 26, 2015, 11:38:58 am

Title: Mobile Marine Models...?
Post by: U-33 on June 26, 2015, 11:38:58 am
Anyone know if Mobile Marine Models are still going? I ordered a hull from them on the 18th, received the emails saying the item had been posted, but it's hasn't got here yet. Tried calling them...first three attempts went to an answer machine, fourth and consecutive calls just give me an engaged tone. Ok, they may be busy, but on the phone for the best part of an hour?
Title: Re: Mobile Marine Models...?
Post by: Netleyned on June 26, 2015, 11:44:04 am
They are still going strong Rich.
Its the Show season and they are often away
from Thurs through the weekend if they are at a show.


Ned
Title: Re: Mobile Marine Models...?
Post by: U-33 on June 26, 2015, 12:05:21 pm
Still the phone is engaged...shows or not, I'm not impressed with them.
Title: Re: Mobile Marine Models...?
Post by: TomHugill on June 26, 2015, 12:18:03 pm
If they're away then you'd be better off sending an email.
Title: Re: Mobile Marine Models...?
Post by: U-33 on June 26, 2015, 12:19:48 pm
They can't be away if the phone's engaged...can they?
Title: Re: Mobile Marine Models...?
Post by: inertia on June 26, 2015, 12:23:09 pm
Maybe they left it off the hook, either on purpose or otherwise? It happens, Uggett - don't take it personally!
DM
Title: Re: Mobile Marine Models...?
Post by: TomHugill on June 26, 2015, 12:24:05 pm
Could be answer phone playing up or any manner of things. If you can't get through via phone emailing can't hurt. How long ago was the item posted? If less than a week I wouldn't worry.
Title: Re: Mobile Marine Models...?
Post by: U-33 on June 26, 2015, 12:25:53 pm
I have emailed them, Dave...posted on the 19th.
Title: Re: Mobile Marine Models...?
Post by: jaymac on June 26, 2015, 12:57:54 pm
I JUst spoke to the lady  at Mobile  marine Yes the first number was engaged so I rang the second number 01522/689209 and got through straight away no Prob
Jay
Title: Re: Mobile Marine Models...?
Post by: U-33 on June 26, 2015, 01:05:44 pm
Aha...I didn't know that there was a second number. Thanks Jay...called the number you gave me, two rings and a nice lady answered. Apparently the main number has a fault, which will be seen to poste haste, if not sooner.


My hull is en route via MyHermes, should be here tomorrow with a bit of luck and a following wind.


Apologies to MMM...and thanks to Jay.
Title: Re: Mobile Marine Models...?
Post by: Howard on June 26, 2015, 01:39:17 pm
Glad to hear your now happy Rich as Brian and Ann are two of the nicest people I've ever met in model boating I often pop out and enjoy a a chat with both of them even if am not buying now't thay always have time to talk to you.
           Regards Howard.
Title: Re: Mobile Marine Models...?
Post by: U-33 on June 26, 2015, 02:18:06 pm
Yep, all is well, Howard...I've never met either of them, but the lady who answered the phone couldn't have been more helpful, problem was sorted in two minutes.
Title: Re: Mobile Marine Models...?
Post by: NFMike on June 26, 2015, 03:20:23 pm
They can't be away if the phone's engaged...can they?
It can be engaged, even if there isn't a fault. If someone else is calling and the phone is ringing then if you call you will get an engaged tone. If several people are trying hard to contact the same number and it is ringing on (no answering service) then the line can be engaged for considerable periods.
Obviously if the answering machine picks up then the line is engaged in conversation, and again if you call it will be engaged.
Title: Re: Mobile Marine Models...?
Post by: jaymac on June 26, 2015, 07:04:59 pm
You'r welcome Rich  that number is in the Trade Directory at the bottom of the forum
Jay