Model Boat Mayhem

Mess Deck: General Section => Chit-Chat => Topic started by: tobyker on November 08, 2015, 04:37:53 pm

Title: Malware removal
Post by: tobyker on November 08, 2015, 04:37:53 pm

Whenever I go to the microsoft edge browser, I get a very fake-looking "talktalk annual opinion survey, "this site says....."". The back and close buttons will not shift it. This does not pop up on google chrome. I have not knowingly downloaded anything recently. I've done a scan on Clary and AVG and neither is picking anything up. How do I kill this pop-up?

Title: Re: Malware removal
Post by: Netleyned on November 08, 2015, 04:56:23 pm

You must be one of a very small few using Edge.
 <*< >>:-(

Ned

Title: Re: Malware removal
Post by: Crossie on November 08, 2015, 05:25:46 pm

 not the only one! I too use Edge along with Firefox, each has its merits and shortcomings.
 Tobyker - - -To turn off pop-ups in Edge:

 START click Settings, choose NETWORK & INTERNET, then choose either WIFI or ETHERNET and down the bottom on the right hand half of the page click INTERNET OPTIONS, either a window will open or you'll see an icon appear on your taskbar along the bottom of your screen, if so click it an a window will pop up INTERNET PROPERTIES, from the menu choose PRIVACY and then under Settings check the Turn Off Pop up Blocker,

         Trevor

Title: Re: Malware removal
Post by: TheLongBuild on November 08, 2015, 05:55:23 pm

Quote from: Netleyned on November 08, 2015, 04:56:23 pm

You must be one of a very small few using Edge.
 <*< >>:-(

Ned

Edge is fine. , accept for some Forums.

Title: Re: Malware removal
Post by: tobyker on November 08, 2015, 07:04:45 pm

Thanks, Trevor. I looked there and the pop-up blocker was on. Strange.

Title: Re: Malware removal
Post by: tobyker on November 08, 2015, 07:29:31 pm

 I cannot now turn Edge off - if I tap the Icon at the bottom the screen goes to my wallpaper, but the Edge screen is only minimised and as soon as I click on the edge icon I am back to the "survey" page, which is half-greyed out, and none of the buttons can get rid of it. However google still works so I can get on to other applications, such as this one.

Title: Re: Malware removal
Post by: Martin (Admin) on November 08, 2015, 11:29:20 pm

Try - https://www.malwarebytes.org/antimalware/

Title: Re: Malware removal
Post by: malcolmfrary on November 09, 2015, 10:04:59 am

Quote from: tobyker on November 08, 2015, 04:37:53 pm

Whenever I go to the microsoft edge browser, I get a very fake-looking "talktalk annual opinion survey, "this site says....."". The back and close buttons will not shift it. This does not pop up on google chrome. I have not knowingly downloaded anything recently. I've done a scan on Clary and AVG and neither is picking anything up. How do I kill this pop-up?

You might be one of the 150,000 whose details were pirated and this could be a symptom.  Knowing their recent history, I doubt that talktalk would be looking for anybody's opinion.
Download and run an up to date copy of ADWcleaner from a trustworthy site - http://www.majorgeeks.com/files/details/adwcleaner.html - then go over it with malwarebytes as suggested earlier.
If an unwanted entry persists on the taskbar, right click it.  One of the menu entries should let you unpin it.

Title: Re: Malware removal
Post by: nivapilot on November 09, 2015, 06:39:29 pm

Quote from: Martin [Admin] on November 08, 2015, 11:29:20 pm

Try - https://www.malwarebytes.org/antimalware/ (https://www.malwarebytes.org/antimalware/)




best free one I have found, works for me.

Title: Re: Malware removal
Post by: Buccaneer on November 09, 2015, 07:24:49 pm

I'll back up the comments on Malwarebytes. It has done a brilliant job for me.
John

Title: Re: Malware removal
Post by: tobyker on November 09, 2015, 11:10:59 pm

Thanks. Late last night the thing disappeared all by itself. It did say I was "chosen" for 8 Nov. I await its return with interest!

Title: Re: Malware removal
Post by: rickles23 on November 10, 2015, 08:33:22 am

Hi,


For any computer related problems go to:


http://www.geekstogo.com/forum/index.php?app=core&module=global&section=login


Join, it's free.


They will walk you through any problems.


Regards