Model Boat Mayhem
Mess Deck: General Section => Chit-Chat => Topic started by: Stavros on October 21, 2007, 07:22:11 pm
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Right heres the best yet,well I think so.I was at Blackpool over the weekend and a little story emerged from a well know trader who for legal reasons I can not name but have had his permission to tell it.The telephone conversation lasted by THE way fro over 20Min's with the trader trying to help the guy who had glitching problems with his radio set so trader was trying to be helpfull.The trader said to the customer the only way you will be able to find out if it's any of your fellow modelers sets that are causing you problems is to go to a field or large open area away from power line etc and switch THE boat and the set ON and check it with your wife or whoever and do a range test.Oh said the customer it does not happen when the SET IS SWITCHED ON to which the trader was totally flabbergasted that this IDIOT had wasted his time for over 20Min's with such an IDIOTIC complaint.
THE MORAL OF THIS LITTLE TALE IS SIMPLE THINK BEFORE YOU COMPLAIN
STAVROS
Topic renamed - Admin.
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It seems the gene pool needs updating again, even us humble no radio straight runners had worked that problem out !!!!!!!!
P
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BE WARNED they come in all shapes and sizes......he he....
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that is hysterical stavros!
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Good job he doesn't fly model planes and lets hope he doesn't have a drivers license.
One born every minute I suppose!!!
Mark.
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OH, do I have to switch the Radio Gear on for it to work then?
Bob
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something like that!
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What bothers me is that it probably isn't stupidity but ignorance. Too many people these days have no idea of the principles on which the technology they use works.
I wonder how many understand the basis of Freeview and digital TV for example? (and the implications that their conventional DVD/Video recorders will only be able to record the channel they are currently watching.)
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"Hello - I'm ringing from *********"
"Morning, ****"
"I've got one of your steam sound units, and it says that if I want to use separate batteries for the motor and the sound unit then they have to be the same voltage"
"Yes - that's right....."
"And it also says that I have to connect the negative terminals of the two batteries together or it won't make a noise when it's supposed to"
"Yes"
"So what do I connect the positive terminal of the second battery to, or is it just not connected?"
I get one of these calls every week. Craig never warned me..................
FLJ
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It's very easy to make fun of someone who has never worked out exactly what is going on and has never had the luxury of having someone to guide him.
Let's not forget the responsibility though of the unmentionable trader here. When you are talking to someone who you think could be lacking in experience don't forget the responsibility to "Ask the right question"
It's a simple process of logic to start with the most obvious and work up from there, but few people rarely do.
The first question should have been along the lines of "Is the set switched on" closely followed by"Are the barreries charged" etc...etc...
If the trader had followed such a procedure he could have saved himself a lot of wasted time.
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Dead right there Bunkerbarge. When I was running our departmental computer system I frequently had to provide information for the top brass. For exampleTB: "How many offices do we have?" Me: "120". TB: "And how many libraries?! Me: "50". TB: "Right, so that's 170 buildings then." Me: "No, just 165". TV: How's that then - I can add up you know!" Me: Five buildings host both an office and a library". TB: "Ah, never thought of that!".
So, when anyone asked me for information, my response was always "Why do you want to know?". Top Brass didn't always take kindly to getting a complicated answer to what they thought was a simple question! One factor in allowing me early retirement I suspect ...
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There was a case some years ago when a guy building a kit rang the manufacturer to complain that it wouldn't float.
Apparently, the instructions stated that he should cement the prop shafts into place.
I'll leave you to guess what he had done. Consequently the instructions were modified to glue the prop shafts into place.
Terry.
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It's very easy to make fun of someone who has never worked out exactly what is going on and has never had the luxury of having someone to guide him.
....and it's even easier to sit back and pontificate about responsibilities etc when you're not the poor s0d on the receiving end of the phone, matey. I can appreciate a really dumb question most of the time - I can at least have a giggle afterwards - and I'm not noted for sneering at customers because they won't then come back for any more goods. I am sympathetic to people who get themselves into a situation where they are out of their depth (e.g. trying to program a computer radio) or who have "panicked" themselves into a corner for no good reason. I'll give them whatever help I can but, at the same time, I do think that if someone is taking up a hobby then it's HIS responsibility to use a modicum of common sense before he starts pestering suppliers. In these cases, the ideas that you can leave the Tx switched off or not connect one terminal of a battery to anything are plainly just stupid, and any ten-year old schoolboy could tell you so.
I'm afraid I'm going to climb on my favourite soap-box again............If only folk would RTFM then at least half of the silly questions which are asked just wouldn't happen. What's with this "real men don't need manuals" cr^p, anyway?
FLJ
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....and it's even easier to sit back and pontificate about responsibilities etc when you're not the poor s0d on the receiving end of the phone, matey.
FLJ
Very well put Mr Jacket, and I couldn't agree more. Like Dave, I am generally sympathetic when customers phone with 'strange' problems, I've never been rude or dismissive to any of them either, at least as far as I can remember, but some of the questions these people ask beggar belief. We aren't holding them up to public ridicule by identifying them in any way, but please allow us to share a laugh with Mayhem after they've gone away to annoy some other model manufacturer. I try to pass most of my problem customers onto Barry at Westbourne, and now he's on the verge of retirement, I'm trying to persuade him to write a 'taking the lid off' book, mainly on the subject of difficult customers.
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FLJ & Kayem, you obviously understand the fine line between ignorance and stupidity and I would agree that some people are not willing to spend their own time thinking things through but prefer to waste other people's instead. Thing is, can you spot 'em a mile off or not?
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I'd guess that the response would be the same for FLJ, and after many years in the retail business, the answer is usually 'yes'.
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I think that a flow-diagram is in order here, so thats something to do for the future and put up in the electrics section, but really, how complicated is it to check that you have charged batteries in a radio and ti turn it on??? ???
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While in no way being 'trade'....when a new guy turns up at our pond, he's immediately pointed in my direction.
And yes....I get all the 'dumb' questions, and thats my problem, there is no such thing as a dumb question.
"Whats a crystal ? "
"Whats epoxy ? "
Whats a skeg ? "
What may be common knowledge to one, is rocket science to another!
We have a new member at our club who will go through every question you can imagine, but you have to be patient until he arrives at that particular situation that leads him to ask the next question, after which he's educated just a little bit more. Gradually working through a range of 'problems' which through simple question and answer he will eventually educate himself, gain confidence and procede onto more complicated matters. He has been told 'up front' that we are telling him whats what in the simplest terms possible, not because he's a moron, but because we dont want any ambiguity creeping in.
Oh....and he was at Blackpool at the weekend!
Im sorry, but in my opinion to giggle & sneer at someone less informed than yourself in this manner is plain arrogance.
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Im sorry, but in my opinion to giggle & sneer at someone less informed than yourself in this manner is plain arrogance.
You're missing the point, and as Colin said there's a difference between ignorance and stupidity. Not knowing what a skeg is comes into the first category and is perfectly excusable, but not knowing (apparently) that electronic items won't work unless you switch them on, is very definitely in the second.
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very true! I wander how many have lost model yachts because they have turned on the tx but not the boat and its sailed out of range before they have realised that they have not armed the boat
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No.....YOU are still thinking like a seasoned modeller.
How many other items do you turn on twice?
Our boats to the uninformed might work like your telly, video or dvd player, all of which work by turning on the main appliance, not the "remote"...with me?
So as far as that particualr case is concerned he's turned on the boat and simply expected the controller ....to control?
To us: Epoxy two things together = mix equal parts of resin/hardener,apply and clamp/tape/screw together and wait till it goes off?
To them: glue only ever came out of a tube, why would he know to mix two glues, goes off?...what does that mean?
As this thread progresses, we will see some who prefer to have a giggle, others who can see through that to a simple problem that can easily be overcome, but will be a met again at some time in the future. There will always be some of us further down the food chain to others with respect to modeling 'nouse'.
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Any form of technology, sufficiently advanced, will be regarded as magic.
I have an understanding of bipolar transistors. I scratch my head at FETs. I/Cs are damn clever but useful boxes. PICs........
Manufacurers (some, anyway) do try to help, but some members of the public are beynd redemption, like those who see a battery compartment with little pictures of batteries facing the right way moulded into the case and STILL get it wrong.
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I actually got interested in RC boats while the wife and I were courting....a long,long time ago.
Having come into a sizeable lump of cash I went into the largest model shop in the city and tried to get myself set up with whatever was needed.
Dressed in my finest building site attire Intimated that I wanted a large battleship with all the trimmings and required radio gear, spotty herbert behind the counter looked me up and down and said...."Well sir...you dont really look like you could afford this hobby, perhaps you should buy a nice Airfix kit?"
At which point I launched into him (verbally) and the manager came out all apologies etc, leading Henry Kissinger into the back shop by the lug, end result was, no boat but a nice lunch with my fiancee.
Im getting the feeling that things aint changed much in 30yrs eh? ;D
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Blazingpenguin, beautifully put and my point exactly.
A very common failing amongst technically minded people is an inability to see things from the perspective of non technically minded people. As an engineer I find myself communicating with other engineers all day long, which is relatively easy, well supposed to be, however when talking to people from a non engineeing background I have to think completely differrently. I have to look at things from the perspective of someone who hasn't got a clue where electricity comes from, apart from a hole in the wall, or who wouldn't have the foggiest idea where to start to fix something. They are a completely differrent type of person with a totally alien thought process.
What you have to think though is that they might be able to create a movie set, stand and sing in front of an audience, dance for an hour and a half in a way that I couldn't do for 30 seconds but that doesn't make them any less of a person than we are. They are just differrent and when you are talking to people like this you have to think of things the way they see them. The TV set is a perfect example. You don't turn the remote on so why should they expect to have to turn the TX on?
I think it makes us far better technically minded people if we can communicate with everyone else without dismissing them as stupid and laughing at them afterwards. Strangely enough I have never come across an entertainer who laughs at engineers because they can't sing and dance. To me that makes them better people.
One thing I do here with my team of engineers is to get them to observe a show from behind the scenes. They always come away with a completely differrent view of the entertainment team and when they come to them with a very basic technical problem my lads are a lot more sympathetic.
I'm sorry but people who do not realise that you have to turn on a TX are not stupid, they are simply differrent and we should pride ourselves ion the fact that we are able to help them so that they can do thier job.
I still maintain that the original fault was with the trader for not asking the right questions and if the story had been related to me I would have laughed at the trader for being stupid.
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It isn't altogether clear what the original circumstances were as described at the head of this topic. If the guy had just bought a RTR with sealed everything then the remote/device argument might hold true although I would presume that it came with instructions and the TX would have had a switch/button on it marked on/off. As FLJ says, one would expect the instructions to be read as first port of call if there was a problem.
I think there can be an attitude problem with some people (not just traders! ;)). They are simply not prepared to put any effort into trying to understand things themselves and would prefer to pass the "problem" on to somebody else.
We get newbies on here sometimes asking "where do I start" and unless they already have a reasonably clear Idea of what they want to do, the best answer is to recommend a couple of good model boating books, ask them to read them first and go on from there. Although it hasn't came out all that clearly in this thread, I think that the people Kayem and FLJ are getting at are the wilful time wasters and you get those in all walks of life.
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It's amusing that the ages of the seasoned members of these forums can be approximated by the
jist of the replys. The 'older' guys tend to put a protective arm out while the younger ones tend to ::)
We all had to start somewhere and some people didn't have the advantage of a Meccano set or the
2bob Airfix kit. Even as a seasoned flier, in competition I one sent a thermal soarer 'up the line' without
switching the receiver on, - only once, so when a new guy once came to our local slope on yellow flying
a BROWN flag cos out of all the flags supplied with his 2 channel equipment he liked the colour brown best,
what do you do? shout and bawl, well it is in the f manual, or quietly explain what it all means?
In many years of consumer electronics electro-mech design I always worked on the theory that if a
monkey could operate our products then a trained monkey would have no problems, just shows how wrong
we can be. In todays age of instant gratification, how many kits have been sold to visitors at a model show
to find their way into an attic/dustbin/fleebay because the buyers ability is less than the total sum of the effort
required to make what they have seen but don't need the local 'Mouth' to derride their inabilities.(EVERY group
has one). I find it reassuring that 'youfs' like Voyager have both the courage and ability to be able carry on a
hobby for its own sake and hopefully be able to impart to some of todays more 'Youffull youfs' his knowledge
Rant over.
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I think we've been down this route before to no conclusive effect and, as someone has PM'd me, it's getting just a bit personal. We don't know the exact circumstances of the original story so we are not really qualified to comment on it. I think there is maybe an understandable difference in the tolerance level between club modellers on a Sunday morning at the pond and Traders at a hectic show. Bad manners are never justified but it has to be said that some people can be quite trying to deal with.
All the main contributors to this thread, traders or otherwise, are known to be very helpful to genuine enquirers on the Forum so the last thing we want is an argument on the subject.
Unless anyone has some really, really pressing titbit of wisdom to impart I suggest we leave it there.
Colin (with Moderator ::) hat on!)
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Just to clarify colin- the Mouth comment is catagorically NOT aimed at ANYONE on this forum
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Hi there
I dont know what everyone else thinks about this topic, but, what is coming across to me is the fact that (some of us) are becoming less tolerant - the older generation on this forum (myself included) come from an era where one had to go out and learn it from books or learn by mistakes.
A lot of the older generation modellers (going back years) came from a breed of people that were reluctant to give any modelling/any information out at all - their answer used to be, if you want to know son, go and read a book - but, today's generation have it so easy in some things. They have this forum for a start off.
What we all want to avoid is the situation where people are frightened to ask advice. The story that always sticks out in my mind is the mechanic trying to explain to a gentleman why the negative side of a car battery was connected to the chassis of a car, and, when the mechanic couldnt make the gentleman understand, the mechanic asked the gent what job he did and the gent said he was a heart surgeon. Could you understand my job he said? That is why my questions may seem simple to you my friend.
What we all have to understand is, we cant be knowledgeable in everything, and a master of everything.
Aye
john e
bluebird
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Sad to hear that someones PM'd another over whats become a well rounded discussion!
My very first model boating book is by a dutch chap, Andre Veenstra...and boy have I ever given that some mileage, except for the complicated (for me) graphs in relation to power outputs of various electric motor/props, now no doubt some on here would look at it all as the most basic of info and able to be understood by a gibbon with a hangover, well this particular primate dont speak gibbon m'lud! LOL
How about something productive instead?
A collation of the most basic required information about the hobby, from materials to construction of a boat,to the rudiments of Radio Control.
In plain english, with diagrams and with no copywright inferred, to be disseminated amongst clubs, traders and private parties in the form of a freely availalable PDF download.
Now....this will never obviate the recent Blackpool sketch, but will at least help the model boat community to hold their heads up ad say " We Tried"
If your not part of the solution...your part of the problem.
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I like to think that it is all in the way that we interpret help by understanding, is it Four Candles or Fork Handles ??
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Colin,
I think this subject has been discussed before and it will certainly be discussed again because it is something that we come across more and more in our hobby and in other walks of life.
It seems to be a bit of a shame that someone sees fit to PM you complaining about a thread that I personally can't see much wrong with. Some members seem to think that moderation is available to control a thread that they are not in agreement with rather than something offensive or inflamatory has been said.
I would allow people to have thier say freely and continue to ensure that nothing against the rules comes up.
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My very first model boating book is by a dutch chap, Andre Veenstra...and boy have I ever given that some mileage, except for the complicated (for me) graphs in relation to power outputs of various electric motor/props, now no doubt some on here would look at it all as the most basic of info and able to be understood by a gibbon with a hangover, well this particular primate dont speak gibbon m'lud! LOL
How about something productive instead?
A collation of the most basic required information about the hobby, from materials to construction of a boat,to the rudiments of Radio Control.
In plain english, with diagrams and with no copywright inferred, to be disseminated amongst clubs, traders and private parties in the form of a freely availalable PDF download.
Blazing Penguin
Why not start another thread along these lines in Building Model Boats in either Construction Queries, Research or Information, or Hints & Tips. See what it brings up.
Brian
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It was a suggestion in relation to the current thread, a thread that seems in grave danger of 'flaming' when some more have access later this evening.
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Naaa! No 'flaming' on this forum! :police:
OK, everyone, pose any question you like about model boats and and we'll see if we can come up with some definitive answers.... O0
First question: Please explain the parts of 2 channel radio gear and how you set it up and test it?
BTW: Here's a start - Mayhem Technical (http://www.modelboatmayhem.co.uk/Technical.htm)
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Looks like Martin has already covered some of it. However, what about a "Beginners FAQ" section, accessible from both the Forum and the Mayhem Main Site. You could have individual topics on Radio, Drive Batteries, Glues etc. But we'd have to be careful not to cut across the normal Forum headings - it would be basic stuff only and would not include things like building from lines plans etc.
BTW, I think the PM I got earlier was justified, I too rather thought that things were getting a tad too polarised. As the more recent posts suggest - let's be productive. Then people will see the answers on here before they even THINK of asking the questions!
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I'm all for being productive and allowing for the basic/simple question but where would you place in the hierarchy the guy who rang me one night and insisted that I was not on my telephone number because that was not the number he dialled and if I was then I shouldn't have answered because he didn't want to talk to me. So his wrong number was all my fault >:(
They are out there. :'(
Doug
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That could have been one of my old customers before BT decided it didn't want to pay experienced people to go out and meet customers.
I once wasted two weeks eliminating things for a phone that always rang at just after midnight. I took the plunge and rang him just about midnight. While we spoke we heard the ringing, or rather, beeping. Beep beep beep - beep beep beep it went. He then sought and found the alarm watch in the sock drawer. This was a captain of industry - to speak with him you rang his head office when the switchboard put you through to his department who let you talk to his secretary who then allowed converse with the great man. I reckon that someone who is unable to count to three should not be left in charge of important things, like other peoples livelihoods, but thats just an opinion.
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Malcolm
In Her Maj's Service, anyone who could count beyond three was identifed as a dangerous subversive and had a black spot stuck onto the front of his R-file. Such people were never put in charge of anything or anybody........
FLJ (one promotion in 31 years - I think they thought I was someone else when they drew up that list)
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So we both found our true level early on and managed to avoid the stress and unhappiness of being promoted beyond our abilities. Smart or what?
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OK slightly off topic but not that far.....
A little teaser for you (I first saw this in an article by Bob Pease of National Semiconductor):
A woman calls the telephone company to say that she has a problem with her phone. It won't ring, or at least it won't ring until the person has been calling for a few minutes. However, she says, not to worry because she has a telepathic dog. Everytime the phone rings the dog (which is chained to the telegraph pole) barks.
So what is going on?
Hint - the customer is giving all the information needed but perhaps not in the way you expect.
Wom
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She's obviously not watching her dog all the time! {-)
Having built model boats from the 70's by the late 80's I had got familiar with PCs. Friends would phone me up having problems with their PC.
My introductory questions went something like: is it plugged into the mains (yes, on the wall); is that switched on; if so, is the on/off switch on the back of the computer "on"; if so, try pressing the on switch/button on the front. The comments back at that stage were usually something "these computer thingy's are complicated, aren't they?"
By the 90's and CDs, sorry CD ROMs, there was often a plaintive remark, "the holder for the coffee mug doesn't seen to be very robust"
As yon USA politician took so much misdirected ridicule for, we don't know what we don't know, etc. Or, this quiz show is easy....I know all the answers. Most of us dealing with clients (or whatever we call folk seeking our advice) learn to assume total ignorance, whatever the qualifications or apparent experience, and start form scratch using very plain language and certainly not using "ordinary" words as jargon while at the same time not speking down to people. Think of the meaning of the word "books" when heard by a librarian, an accountant and an employee!!
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Bobdoc - nope, guess again!
Total ignorance I can cope with - it is those that should know better that really pee me off.
Spent an hour on the phone with an customer in Sweden - couldn't get the hardware to work. Took him through everything ended up with
"Let's check the setup window, make sure nothing is set to zero"
"There isn't a status window"
"If you have got the run button there will be a status window"
"But there isn't one"
etc. etc.
"Oh here it is, it was covered by another window - I will try that and call you back if there is a problem" <click>
Heard nothing in the last week.
Wom
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... you know that saying: There are no stupid questions, just dumb answers....
But some of the customers can be really a pain. I remember when I was in my last company in charge for technical requests (talking about plumbing and central-heating systems), when a customer rang me up. He wanted to have an offer on a new heating/boiler system a 4-parties-house. His spec was, that we have to offer him all tubes as square tubes with withworth-threads. I asked him, why for heavens sake he wanted to have square tubes? His answer: He had read an technical report, where it was mentioned that square tubes hve an better flow-rate than round pipes. And therefor he can calculate the pump-system smaller and cheaper as for the round pipes. I refused any offer, as we are not able to cut withworths on square tubes. The will just hold on the corners of the tubes and square threads are not our speciality. He came up with the quastion, what kind of banana-store we are as he has studified on an technical university and we should invest our massive profits in the knowledge of our technical staff instead of new buildings. Then he drop the phone.
As you`ll see, there are some hopeless cases in this world. But as long as you find a little hope in your answer and you find the customer coming up and join in your rail- don`t give up!
Jörg
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The following examples although not really idiotic are still funny.
Electric meter bleeping every 20 secs or so - No, old smoke alarm left to die in cupboard where meter was. Battery running down.
Buzzing electric meter - No, transformer on uplighter lamp touching laminated floor and resonating.
Thermostat on storage heater whistling. No, old guys hearing aid down side of chair on full volume and causing feedback.
My favorite was the old lady who said that her tv and lights were very bright and that there was something wrong with the voltage -
Turns out she had been to the hospital that day and had some eye drops administered. Before I left, I told her that the drops were working fine.
I love my job (Occasionally).
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OK slightly off topic but not that far.....
A little teaser for you (I first saw this in an article by Bob Pease of National Semiconductor):
A woman calls the telephone company to say that she has a problem with her phone. It won't ring, or at least it won't ring until the person has been calling for a few minutes. However, she says, not to worry because she has a telepathic dog. Everytime the phone rings the dog (which is chained to the telegraph pole) barks.
So what is going on?
Hint - the customer is giving all the information needed but perhaps not in the way you expect.
Wom
I forget the details but it has something to do with the phone cable earthing due to the dogs urine and the dog getting a shock when the phone rang.
Cheers
Doug
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Trouble is you get some that get their hands on this gear and I am supprised they can breath for themselves never mind out else, then more frightening when they've finished sailing or trying to, get behind the wheel of a car!!! Every time you go down the club the same ones bombard you with questions but they never seem to act on the good advice they're given which is usually confirmed by their latest creation or the same old problem Sunday after Sunday. We had one guy with an ironsider tug kit, who would ring me up at say 11 o'clock at night asking what colour port was etc etc, not only had he rung me but a good proportion of the membership, it became a headache that went on for months. Loads of people made bits and pieces for him to help him out which when the model finally turned up he had'nt used and decided to go his own way, after all that advice and help gone to waste the model looked crap.
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Malcolm
In Her Maj's Service, anyone who could count beyond three was identifed as a dangerous subversive and had a black spot stuck onto the front of his R-file. Such people were never put in charge of anything or anybody........
FLJ (one promotion in 31 years - I think they thought I was someone else when they drew up that list)
You shouldn't be surprised at your experience FLJ. I worked for Derby City Council for twenty years and never got anywhere because I wouldn't roll over for them. I'm retired now with my self-respect intact, not to mention my sanity. The only ones who did get promotions were Union or no-hopers because them at the top were frightened of any one with a modicum of intelligence who might take their jobs. I might just write a book one of these days!!
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Malcolm
In Her Maj's Service, anyone who could count beyond three was identifed as a dangerous subversive and had a black spot stuck onto the front of his R-file. Such people were never put in charge of anything or anybody........
FLJ (one promotion in 31 years - I think they thought I was someone else when they drew up that list)
You shouldn't be surprised at your experience FLJ. I worked for Derby City Council for twenty years and never got anywhere because I wouldn't roll over for them. I'm retired now with my self-respect intact, not to mention my sanity. The only ones who did get promotions were Union or no-hopers because them at the top were frightened of any one with a modicum of intelligence who might take their jobs. I might just write a book one of these days!!
You and many others I suspect! Remarkable that ambition is not always allied to competence.
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I forget the details but it has something to do with the phone cable earthing due to the dogs urine and the dog getting a shock when the phone rang.
Cheers
Doug
Close Doug, very close.
The problem was that the earth on the pole was poor. When the phone rang, the poor dog was being electrocuted by the 100V ringing voltage, which started it barking when someone rang the phone - hence the comment about the telepathic dog. After a while if the phone wasn't answered the dog got so distressed it urinated which soaked inot the ground and remade the earth temporaril, causing the phone to ring.
Useful article here for all those who deal with customers......
http://www.national.com/rap/Story/0,1562,8,00.html (http://www.national.com/rap/Story/0,1562,8,00.html)
Wom
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I am working for an ex captain of industry at the moment installing his new bathroom not cheap at £8000-00 plus.
But he was honest when I called to survey the work at quotation stage he greeted me with the following.
Good evening Mr H now before we go to look at the job there is something I ought to tell you `I don't do`. I do not own a paint brush, screw driver, hammer or anything. If I even look at something like that I would hurt myself or someone else. Putting it simply when you leave and the job is complete can you please make sure `the loo roll` is correctly in place.
This man is a whiz with figures but has never handled a tool of any kind as far as I know apart from a pen.
Yours Colin H.
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Hi colin....in my previous life in the motor trade a very good friend of mine was a technical author for a very large car company . He put together dealer network manuals and workshop manuals, in his head he new every car they made inside out, but put a spanner in his hand and the end result was a quivering wreck....similar sort of story! Funny old world aint it?
regards bob.....