It really does pay to have a moan and a whinge, you know…
I received an electricity bill a while back, which I paid by cheque after getting the red reminder….I’d rather my money was in my bank earning me interest and not the electric company. Anyway, a while later I received another one…the usual standing quarter bill done by an estimated reading. It seemed a bit on the excessive side, so I checked my meter reading, sent the figures to the electric company via their online service and asked for a updated bill….which I duly received. For the whole total of the bill I’d already received (which was well in excess of £200), plus an extra £70 odd quid to bring the new reading I’d supplied them with up to date!
I was straight on the phone giving them plenty of flak, I explained that there was no way on earth I’d used that amount of electricity as I live alone and I’m out all day….they assured me they were correct and I’d read my meter wrongly, I remarked that it’s hardly rocket science to read a meter, and I suggested they send a meter reader man round to check my reading was correct. At first they were reluctant to send a man out on a special trip but in the end I won, and the meter man turned up, read the meter, and toddled off muttering about how he had to drive all the way to my flat on a special journey….a total return trip of at least three miles.
Anyway, I received my new and up to date electricity bill this morning….I am in credit for £173.73p. Don’t you just love it when that happens??
Shame you don’t get the cash repaid, but at least I haven’t got to worry about an electric bill arriving for a while. Nice….
Rich