Model Boat Mayhem

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Author Topic: Modellers Mate  (Read 1708 times)

BarryM

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Modellers Mate
« on: September 11, 2009, 04:34:42 pm »

Can anyone comment on service received from Modellers Mate http://www.modellersmate.co.uk/

Regards

Barry M
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Rex Hunt

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Re: Modellers Mate
« Reply #1 on: September 11, 2009, 07:02:54 pm »

No complaints....but I have only experienced service at shows.

Rex
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BarryM

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Re: Modellers Mate
« Reply #2 on: October 13, 2009, 07:14:05 pm »

I ordered some Raboesch sections from him over two months ago. After a month when nothing had appeared, I asked where the order was. He then admitted that he had none in stock at that moment, had none in stock when I ordered them and was uncertain when he would have any. He had also "lost" my emailed query. His attitude was "You should have asked me when you ordered them if I had any".  If somebody accepts an order you do expect some honesty over filling the order - or is that being naive?

Order cancelled and seller added to my 'don't use again' list.

Barry M
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