Another few things you may want to try are:
1) Inspect the fuel jets for damage. Such as someone trying to poke something through them to clean them at some point in the service career.
2) Sometimes jets become clogged with debris. The debris could be residue build up from the odorizer added to butane/propane. It can also be left over tiny drill chips from the machining process. Or it can be just plain dirt introduced into the system. To fix this, remove the jets from their holders and soak them in rubbing alcohol for a hour. Then carefully blow air backwards through the face of the jet to clear any debris. This is easily done with a small air compressor with a rubber tipped air nozzle that would damage the face of the jet. Jets can seem to be unclogged since fuel is flowing through them, but if there is any minuet obstruction inside the jet's orifice it can severely affect burner performance.
3) Check to make certain that the flame is burning at the burner itself and not burning in the smoke stack or just beneath it in the vertical flue.
4) The boiler should sound like it's roaring with the burners ignited and bunring at the burners themselves. This is especially true of most poker style burners. Would you say this is what you heard the last few times you ran your steam plant?
5) Check the fuel delivery line from the fuel tank to the burner for clogs. This is easily done by disconnecting the fuel line at the burner and quickly opening and closing the fuel tank valve. There should be lots a gas flowing out the line.
6) Try calling the manufacturer to give him a piece of your mind.
Just Kidding