Further to my comments about Crafty Computer Paper's postage charges.
In a series of emails between myself and Nick Binns from CCP, I was told that, as most of their overseas orders were in excess of US$100, a figure of 13 pounds was set as a minimum charge, and that they were actually losing money at that rate. However, the same charge applies to ALL orders, which effectively means that the small customer is subsidising the large one.
After learning of the postage charge, I had cancelled my order, but an email from Nick Binns informed me that the order had already been processed, and was en route to me. However, he also told me that in view of my comments, he had credited the full amount back to my card so, in effect, the goods were totally free.
I think that this action shows the good faith of Crafty Computer Paper, and is to be commended. He also told me that there had been other complaints, and CCP were reviewing their system.
Overall, a very good result from a basically ethical company who made a mistake, and admitted it
Peter.