Hi all, I have had a letterbox size screen come up on my PC monitor that says "Bad Image" every time my PC carries out an action, including playing a game like solitaire. To load thunderbird you would need to press accept key dozens of times, then the email would come through OK.
The problem is gone now but it took 7 hours the first time with Digital Home Support using remote access to clear it.
It seemed to be after I downloaded Virgin security s/w. The technician at DHS said it was a clash between Virgin and Google!
That was 5 weeks ago. I had the same problem arise 2 days ago and again DHS cleared it but it took 5 hours to do so.
Has anyone had a 'Bad Image' screen come up?
I have nothing but praise for the home support technicians, who battled on to fix it.
The opinion of the last one was that it was Malware causing it.
I asked if was removed by a bulldozer or picked up with tweezers to examine, unfortunately it was the bulldozer method. He did leave behind the s/w that cleared it but I will have to remove my security s/w, AVG before it will work.
I don't go anywhere dodgy, (apart from Mayhem!), and never open emails from unknown sources.
So, has anyone else had this problem or opinions?
Is it a malware activity?
regards to all, Roy