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Author Topic: b t  (Read 1396 times)

regiment

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b t
« on: November 01, 2011, 04:31:24 PM »

phone went down on Saturday wife reported it by using friends phone told fault on line be fixed by today still out of action phoned bt hour ago no report of line down turns out  report was not filed on saturday  now we have to wait untill thursday but the best part is the exchanged  building is only 20 foot away from my house vans coming in left right @center but the  engineer's cant do any thing untill the bit of paper arrives  what a joke
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essex2visuvesi

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Re: b t
« Reply #1 on: November 01, 2011, 04:53:45 PM »

sounds about right.
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Netleyned

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Re: b t
« Reply #2 on: November 01, 2011, 05:20:43 PM »

The advent of computers was supposed to herald the 'Paperless Office'
The came printers for everyone Paper everywhere.
Instructions for a repair or callout are sent in nanoseconds but cannot in a lot of cases be dealt with
until the printout arrives to be handed to an operative at the start of the day.
BT supposedly at the top of the food chain for all the things IT and Communication are as bad as if not worse than
it's competitors

Ned
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Umi_Ryuzuki

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Re: b t
« Reply #3 on: November 01, 2011, 06:24:15 PM »

Have you got a 27b stroke 6?  <*<

http://www.youtube.com/watch?v=eosrujtjJHA
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regiment

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Re: b t
« Reply #4 on: November 01, 2011, 06:54:15 PM »

no but i do have a none working phone line courtesy of  a B T ((@@@@@0) twit
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funtimefrankie

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Re: b t
« Reply #5 on: November 01, 2011, 07:33:17 PM »

In defence of my old firm.............
I very much doubt that the engineer needs a bit of paper handed out at the beginning of the day, they didn't fifteen years ago, any way. I don't remember faultsmen ever being given fault reports on paper.
Just because one lives near an exchange doesn't help with speed of repair.
Just because lots of vans are coming and going doesn't mean they are trained or equipped to repair faults.
If you report your fault on line you can see the progress, (or not!) of the fault, at least you would know it's in the system
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essex2visuvesi

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Re: b t
« Reply #6 on: November 02, 2011, 08:08:03 AM »

In defence of my old firm.............
I very much doubt that the engineer needs a bit of paper handed out at the beginning of the day, they didn't fifteen years ago, any way. I don't remember faultsmen ever being given fault reports on paper.
Just because one lives near an exchange doesn't help with speed of repair.
Just because lots of vans are coming and going doesn't mean they are trained or equipped to repair faults.
If you report your fault on line you can see the progress, (or not!) of the fault, at least you would know it's in the system

That's all well and good if you can get online in the first place..... lol

Reminds me of an old one

"No problem sir we have emailed you the link to reset your poassword... if you follow the link you can change the password and login to your email"
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regiment

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Re: b t
« Reply #7 on: November 02, 2011, 08:44:36 AM »

 we give the engineers cups of tea thats how we knew it had not been reported but in this day and age 5 days i will use pigion post next time to report a fault  {-) {-)
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malcolmfrary

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Re: b t
« Reply #8 on: November 02, 2011, 09:44:15 AM »

Trouble is, after the pigeon gets there, it still has to find someone to put it into the the system.  The system will then take exactly the same length of time ot feed the report through. 
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essex2visuvesi

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Re: b t
« Reply #9 on: November 02, 2011, 10:49:42 AM »

Trouble is, after the pigeon gets there, it still has to find someone to put it into the the system.  The system will then take exactly the same length of time ot feed the report through. 

Don't they eat pigeons in India?
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regiment

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Re: b t
« Reply #10 on: November 02, 2011, 11:30:20 AM »

how right you are message must have gone vie india and got lost in tranlation 
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funtimefrankie

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Re: b t
« Reply #11 on: November 02, 2011, 01:06:25 PM »

That's all well and good if you can get online in the first place..... lol

regiment seems to be posting on here OK %)
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