A Warning, something I was not aware off.
You also have no protection whatsoever if you don't make a claim within 45 days of the transaction date.
Just bought from HK and it took a couple of months to get to OZ, Christmas mail, large box etc.
Until the goods arrived, no way of knowing goods not as described.
Short version, so lodged a claim which was automatically rejected.
Contacted Paypal where is buyer protection.
Nil, have to claim within 45 day of transaction date.
Asked how could I do that until goods received.
"When the 45 day time is nearing expiry lodge a complaint for goods not received and the they will amend it to not as described."
Bottom line, if you want buyer protection and are buying from overseas, you should automatically lodge a complaint until the goods are received.
Commonsense says, the 45 days should apply from date of receipt, but no they won't budge, 45 after transaction date.
So beware.
Good end result, because in the end, the seller was reputable and refunded my paypal account, no thanks to paypal.
Safer and more protection to revert to using my credit card on overseas transactions.
Was taking the matter further with OZ Financial ombudsman, but issue is now resolved to my satisfaction and I won't be using paypal again not worth it.
