Just called up to find out where my tv is...lady trots off to investigate, comes back with 'I'm sorry sir, but your item is in Birmingham'.
Birmingham-Eastbourne...near enough, I suppose. It can't be delivered today, but they are going to deliver tomorrow. That's despite me paying extra to have it delivered today...I did just mention that I was not impressed with the courier service, and I was offered a refund on the delivery charge...£4.95.
DWP couriers...you are perishin' useless.