Back in the days when Dixons was just Dixons, and not everybody else as well, if you took something back that was not working as it should, they would try it, agree it wasn't right, then replace it. If stuff happened again, same thing. You got the impression that their version of a refurb was to take the mildly faulty item in, hide it for a while, and reissue it in the hope that the new owner wouldn't notice the problem until after the warranty was out. Sometimes, you wonder.......