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Model Boat Mayhem
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Choice of Broadband???
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Topic: Choice of Broadband??? (Read 5875 times)
Mike0001
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Re: Choice of Broadband???
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Reply #25 on:
December 31, 2014, 10:48:53 am »
I am with EE no problems so far so cant comment on customer service.
I do have 14 years of working within a call centre environment for r s .
Depending on what software is used ( rs uses sap ) and what the agent actually does is usually what it comes down to.
I was with sky and had 2 faults in one year and found it usually took an hour on hold to get connected, only when I said disconnect the line that's when they started to take me serious.
So personally I think there is none that are perfect and go with what people recommend in your area
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tr7v8
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Posts: 235
Location:
Chatham
Re: Choice of Broadband???
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Reply #26 on:
December 31, 2014, 10:57:17 am »
Zen, bean with them for 12 years or so never an issue & brilliant customer support, for instances like when the router (mine) blew up!
Just upgraded to Fibre with them & it was seamless & quick. The phone service migrates on 5th Jan.
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Jim
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Choice of Broadband???