right guys and gals.........I know we have had this topic before but it is nice to get an up to date consensus of opinion.........
been with Talktalk( Tiscali and the other one 3672 or what ever it was) for 17 years now.
three nights ago my internet failed and so rang technical services.
the guy from Calcutta couldn't have been MORE helpful but couldn't find a fault to the house from the exchange and tried all sorts of tests finally admitting that the problem was probably inside the house..........
He then set up a visit for an engineer to come to my home and if the fault was in my equipment it would cost me 55 quid for the call out........fair enough as my equipment is getting on a little.
However the big bug bear was now that we were relying on good old british engineers to get to me.........January 6th was the earliest..........NOT WELL PLEASED WITH THAT!!!.
Made a written complaint and a phone complaint to Talktalk without resolution as to an earlier visit.
So last night my daughter took it to Twitter and Facebook and made our complaints public about Talktalk's very poor service, and the fact that we would be moving our account elsewhere.
Funnily enough within an hour and 48 hours since it first went down, suddenly at around 23.15 last night, the problem suddenly solved it's self and broadband was re instated.......
Excuse me for being cynical but that seems very coincidental..........and I won't be cr****d around like this ............
so the question is, who is the best provider for phone and broadband where I can get unlimited wi fi and downloads, free broadband and free phone calls anytime for a set DD fee each month?
BUT PLEASE DO NOT RECOMMEND SKY , as I will not, under any circumstances, buy anything that Rupert Murdoch and his family have had or do have, anything to do with or even associated with..........I detest the man and his family and have my principles which I won't break under any circumstances at all.
many thanks.
neil.