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Author Topic: Malware removal  (Read 3089 times)

tobyker

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Malware removal
« on: November 08, 2015, 04:37:53 pm »

Whenever I go to the microsoft edge browser, I get a very fake-looking "talktalk annual opinion survey, "this site says....."". The back and close buttons will not shift it. This does not pop up on google chrome. I have not knowingly downloaded anything recently. I've done a scan on Clary and AVG and neither is picking anything up. How do I kill this pop-up?
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Netleyned

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Re: Malware removal
« Reply #1 on: November 08, 2015, 04:56:23 pm »

You must be one of a very small few using Edge.
 <*< >>:-(

Ned
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Crossie

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Re: Malware removal
« Reply #2 on: November 08, 2015, 05:25:46 pm »

 not the only one! I too use Edge along with Firefox, each has its merits and shortcomings.
 Tobyker - - -To turn off pop-ups in Edge:

 START click Settings, choose NETWORK & INTERNET, then choose either WIFI or ETHERNET and down the bottom on the right hand half of the page click INTERNET OPTIONS, either a window will open or you'll see an icon appear on your taskbar along the bottom of your screen, if so click it an a window will pop up INTERNET PROPERTIES, from the menu choose PRIVACY and then under Settings check the Turn Off Pop up Blocker,

         Trevor
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TheLongBuild

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Re: Malware removal
« Reply #3 on: November 08, 2015, 05:55:23 pm »

You must be one of a very small few using Edge.
 <*< >>:-(

Ned

Edge is fine. , accept for some Forums.

tobyker

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Re: Malware removal
« Reply #4 on: November 08, 2015, 07:04:45 pm »

Thanks, Trevor. I looked there and the pop-up blocker was on. Strange.
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tobyker

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Re: Malware removal
« Reply #5 on: November 08, 2015, 07:29:31 pm »

 I cannot now turn Edge off - if I tap the Icon at the bottom the screen goes to my wallpaper, but the Edge screen is only minimised and as soon as I click on the edge icon I am back to the "survey" page, which is half-greyed out, and none of the buttons can get rid of it. However google still works so I can get on to other applications, such as this one.
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Martin (Admin)

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Re: Malware removal
« Reply #6 on: November 08, 2015, 11:29:20 pm »

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malcolmfrary

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Re: Malware removal
« Reply #7 on: November 09, 2015, 10:04:59 am »

Whenever I go to the microsoft edge browser, I get a very fake-looking "talktalk annual opinion survey, "this site says....."". The back and close buttons will not shift it. This does not pop up on google chrome. I have not knowingly downloaded anything recently. I've done a scan on Clary and AVG and neither is picking anything up. How do I kill this pop-up?
You might be one of the 150,000 whose details were pirated and this could be a symptom.  Knowing their recent history, I doubt that talktalk would be looking for anybody's opinion.
Download and run an up to date copy of ADWcleaner from a trustworthy site - http://www.majorgeeks.com/files/details/adwcleaner.html - then go over it with malwarebytes as suggested earlier.
If an unwanted entry persists on the taskbar, right click it.  One of the menu entries should let you unpin it.
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nivapilot

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Re: Malware removal
« Reply #8 on: November 09, 2015, 06:39:29 pm »

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Buccaneer

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Re: Malware removal
« Reply #9 on: November 09, 2015, 07:24:49 pm »

I'll back up the comments on Malwarebytes. It has done a brilliant job for me.
John
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tobyker

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Re: Malware removal
« Reply #10 on: November 09, 2015, 11:10:59 pm »

Thanks. Late last night the thing disappeared all by itself. It did say I was "chosen" for 8 Nov. I await its return with interest!
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rickles23

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Re: Malware removal
« Reply #11 on: November 10, 2015, 08:33:22 am »

Hi,


For any computer related problems go to:


http://www.geekstogo.com/forum/index.php?app=core&module=global&section=login


Join, it's free.


They will walk you through any problems.


Regards
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