After 31 years at sea, I quit the "rat race" in late 1992 and took voluntary redundancy. Then, at the age of 48, I became self-employed as a mniature ship model builder. That saw me through to retirement at the age of 62, after which it became a hobby once again, to which I have now added writing. We did have a number of damaged models over the years, but only one write-off. The insurance (DHL) paid in full for the write-off, so 10 out of 10 to them. But they would never carry anything else for us again after that. Tried again a few years later, but they still would not do it. After that, there was a number of models with minor damage, and a compromise that the courier brought them back to us free. I repaired for free, and they re-delivered free. That worked for some years until they were taken over by another courier who would not "play ball!" This one has been quite a shock to the system, prompting us to have peronal collection only from now on.The model ship repair company phoned this morning, and were very helpful. They said that a professional repair would cost in the upper hundreds, maybe more than £1,000, and suggested I push for the full £500 it was insured for.The insurance has still not said a word, and it is now 20 days since I reported it.
Bob
Bob