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Author Topic: Great Customer Service  (Read 66842 times)

AlanP

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Re: Great Customer Service
« Reply #225 on: April 24, 2009, 10:21:24 PM »

and in with Actions P62 Quadswitch for the lighting on my Graemsey, all connected up and been playing with it this afternoon.

A great piece of kit and a great fellow to deal with.  :-))

Thanks FLJ

Alan 
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portside II

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Re: Great Customer Service
« Reply #226 on: April 24, 2009, 10:54:05 PM »

Oh no not another one :o ,
Alan   <*<  if your going to say things like that can you PM everyone in the forum except Dave  :-)).
You do realise that he was almost impossible at the north east show , and if he keeps getting these praises god help us at the next show .
 {-) {-) {-) {-) {-) {-) {-) {-) %% {-) {-) {-).
 :} keep up the good work FLJ .
daz
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FullLeatherJacket

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Re: Great Customer Service
« Reply #227 on: April 25, 2009, 08:02:30 AM »

I googled "bushel" in the hope that I could find one big enough to hide my light under, but alas - 't was to no avail. One size does NOT fit all  8)

Keep taking the tablets, Daz - and thanks for the kind words, Alan. You'll have gathered I found a reel of 3-wire PVC servo cable in the nick of time!

FLJ
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boatmadman

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Re: Great Customer Service
« Reply #228 on: April 25, 2009, 03:13:29 PM »

I blew up an esc on Sunday, posted it on Tuesday and had it back in my sweaty mits, repaired and working on friday :-))

Guess where that ACTion took place!
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Wetwater

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Re: Great Customer Service
« Reply #229 on: April 25, 2009, 09:53:10 PM »

I blew up an esc on Sunday, posted it on Tuesday and had it back in my sweaty mits, repaired and working on friday :-))

Guess where that ACTion took place!
No idea.  :embarrassed: Give us a clue.  %%
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DickyD

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Re: Great Customer Service
« Reply #230 on: April 28, 2009, 06:27:30 PM »

Paint sprays .co.uk  Ordered spraycans yesterday morning, delivered by Parcel Force this morning, excellent service.  :-))

http://www.paintsprays.co.uk/catalog/index.php
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Roger in France

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Re: Great Customer Service
« Reply #231 on: April 30, 2009, 02:33:10 PM »

Ordered some flags from READE PLASTICS and made an enquiry about some one off decorative art work.

Great, friendly response and promptly sourced what I needed and posted it to me promptly.

Thanks to Malcolm Reade.

Roger in France
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Roger in France

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Re: Great Customer Service
« Reply #232 on: April 30, 2009, 02:34:49 PM »

Excellent service from BARRYS LETTERS. Only hope I can do justice to his material in finishing my model.

Roger in France
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DickyD

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Re: Great Customer Service
« Reply #233 on: April 30, 2009, 04:58:16 PM »

Excellent service from BARRYS LETTERS. Only hope I can do justice to his material in finishing my model.

Roger in France
I agree with you Roger, I use him all the time and he is very helpful and his service is excellent.
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regiment

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Re: Great Customer Service
« Reply #234 on: June 16, 2009, 05:35:40 PM »

ordered a battery from component shop on sunday received it today / for one pound post what service so who said po to the po
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DickyD

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Re: Great Customer Service
« Reply #235 on: June 17, 2009, 02:19:12 PM »

I would like to mention again Malcolm at Cornwall Model Boats for his excellent service.

I ordered my bits and pieces yesterday PM and they arrived today.

www.cornwallmodelboats.co.uk
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DickyD

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Re: Great Customer Service
« Reply #236 on: June 17, 2009, 02:27:38 PM »

I would also like to thank Dave of  ACTion R/C Electronics for his time, his patience and his incredibly fast service in relieving me of my money in exchange for a box of black art goodies.

Hope the instructions are as clear as they appear.

Thanks Dave.

www.action-electronics.co.uk
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catengineman

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Re: Great Customer Service
« Reply #237 on: June 27, 2009, 11:31:20 AM »

Don't know if this would be the correct place to post this but I will and want to say to  PMK

Thank you

I enquired if it was possible to modify one of his designs to my spec, he not only redid the work and post that to me so I could build the unit but he also told me where to get all the parts required.

PMK  :-)) :-)) unit arrived and I went to the RNLI and did what I said. it has the same footprint as my original so fitting will be a doddle,

This forum is just crammed with a plethora of kind helpful informative people.


R,
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portside II

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Re: Great Customer Service
« Reply #238 on: June 27, 2009, 05:20:13 PM »

And on that not i have to say a big thankyo to Mark (MMB) and Dave(ACTion) .
Firstly to Mark for selling me that last two 550 motors he had , even though the second one was part of his display .
Secondly to Dave for selling me his last two 550 motors and again the second one was part of his display which he mailed to me after the Doncaster show .
These lad's will got to any length to make a few quid , and make their coustomers happy.
I am  :-)) .
daz
PS i also ordered a servo swinger on the friday and picked it up at the show on the saturday  :}
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barryfoote

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Re: Great Customer Service
« Reply #239 on: July 04, 2009, 09:48:46 AM »

Mobile Marine Models. Ordered on Monday, arrived here in Spain on Friday....amazing. Good prices, sensible postage charges and Bryan helped out with some brass tubing I needed, at no extra charge. Thanks Bryan. :-)) :-)) :-))
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mrsgoggins

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Re: Great Customer Service
« Reply #240 on: July 04, 2009, 11:18:28 AM »

Modelling Timbers for their prompt, helpful response and the quality of their products.

Keith
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Chasing perfection but not running fast enough!

DickyD

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Re: Great Customer Service
« Reply #241 on: July 04, 2009, 01:42:24 PM »

Component Shop back to usual. Ordered batteries yesterday PM, received batteries this AM

Excellent price too, button batteries 2.00ish each in Sainsburys, 25p each if I ordered 5 with 1.00 p&p. I ordered 10, total cost 3.50 :-))

http://www.component-shop.co.uk/html/batteries.html
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Brian Roberts

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Re: Great Customer Service
« Reply #242 on: July 04, 2009, 03:14:40 PM »

Full  "Marks" to these two!

Mark Windless from MMB. I sent back a faulty Smoke unit and it was returned within two days in full working order.

Mark Williams from A Model World who again, has given me the best price for an Imara kit, motors, ESC's and RX.

My thanks to both

Brian
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DickyD

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Re: Great Customer Service
« Reply #243 on: July 11, 2009, 09:49:57 AM »

Thanks to Maplins. I ordered a new solder station yesterday midday and it was delivered 9.00am this morning. Excellent Service  :-))
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Robert Davies

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Re: Great Customer Service
« Reply #244 on: August 12, 2009, 05:42:28 PM »


To underline DickyD's experience with Componentshop, ordered 5 batteries yesterday pm, they arrived this morning, less than 24hrs later for a very reasonable 2 p&p.

I've proven to myself on numerous occasions that Componentshop sell a high quality product - at VERY good prices.

Highly recommended!

-Rob
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portside II

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Re: Great Customer Service
« Reply #245 on: August 12, 2009, 09:08:08 PM »

I will join you on that one Rob , i ordered 5 packs of 2900ma batterys on friday tea , arived on tuesday lunch .
I think thats one and a half days , and i got a shock twice as i forgot to tell swimbo that she had paid for them  %) .
daz
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tony52

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Re: Great Customer Service
« Reply #246 on: August 12, 2009, 09:42:52 PM »

I will also join you on that one Rob (and Daz). I have bought battery packs from him in this past, and can only speak highly of his technical advice and service.

Tony.
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das boot

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Re: Great Customer Service
« Reply #247 on: August 18, 2009, 09:20:35 AM »

I don't how the man does it...yesterday morning I emailed himself about an electronic gizmo to control the ballast pump in my X craft, he suggested the best one for the job, I paid for it, and it arrived here not five minutes ago.

Chap...that is pretty good going by anyone's standards. Thanks boss....


Rich
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Colin Bishop

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Re: Great Customer Service
« Reply #248 on: August 18, 2009, 09:47:45 AM »

Quote
I don't how the man does it

He has a sleigh ................ and some reindeer.
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das boot

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Re: Great Customer Service
« Reply #249 on: August 18, 2009, 09:54:07 AM »

Don't say that, we'll have to buy him a box of choccies at Xmas....and that'll be bad for his figure.    :P


Rich
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