If it is one thing you can fault British Business for is the lack of sales savvy. I can order a $10.00 item from a supplier here in this city & it will be delivered to my door in less than 2 hours, FREE. The company in question should be working on a shipping agreement with some company to handle that side of business for them. When I buy from U/K I have a currency exchange company handle the payment for me. I am charged a small fee on top of the currency cost, the money arrives at my suppliers bank account, I never see or touch it, simple. I hate to say it but the Americans are the best, I am sure they could sell ice to Eskimo's, That is poor service to you Mermod, Mick B.