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[sharkbite0]

Well it had to happen sooner or later parcel farce at its best lol   
bought a model slipway conserver from flebay see first pic.
and thought it would make a nice easy refurbishment  project. boy how wrong was i
thing went well with the seller
then parcel farce got there hands on it  and the rest of the picks tell the story luckily the hull survived intact
i contacted the seller and sent him the pics of the damage and he was shocked but to be fair the guy offered me a full refund
but for what i payed for the boat i told him i would rebuild it.
he is now sorting out a claim with parcel force and will let me know the result. not going to hold my breath i have dealt with parcel farce before
any way the out come is i have a job on my hands to rebuild her back to her former glory.and she will sail again

[sharkbite0]

more pics
regards
mick

[Captain fizz]

Well, they have certainly done a number on that.
I hope you get it sorted.

[sharkbite0]

thanks captain fizz
and yes they have done a job on her (i think thy must of had a game of foot ball with her)
but she will sail again just need to take some time out till i calm down lol before i start the rebuild
regards
mick

[sharkbite0]

well i have just emailed Jackie at model slipway to see if it is possible to buy just the plastics for the super structure and a set of  Assembly instructions, general arrangement drawings, to help with the rebuild 
just hope i can
regards
Mick

[Tug-Kenny RIP]

That's terrible news.

We read and see on television that these 'accidents' happen but your pictures show the true horror of the situation.

The damage you show is the worst any of us have ever seen and need publicising to all quarters.

So sorry to see this.

ken

[sharkbite0]

thanks ken
i agree with you 100% the parcel looked ok when it arrived but when i opened it to my horror i found what is seen in the pictures.
needless to say i contacted the seller asap and i have to admit the seller has been great and i could not ask for more from the guy.
hopefully i will receive good news from model slipway that will help me in the rebuild.
i do like a challenge but there is a limit to what can be done.
while im rebuilding her i will start a build log so all can see her rise again.
regards
mick 

[Tug-Kenny RIP]

You are being very magnanimous and I wish you luck in your rebuild.  It has happened to me  (and I dare say others) and the path to retribution is littered with failures.

These 'rugby players' are well protected by their clauses so it's futile to pursue it.

All the best

ken

[Charlie]

Of course it is a shame to see it end up in that condition. But surely it's a bit unrealistic to expect something as delicate as an intricately detailed model boat, to arrive unscathed through the post, when it has been packed in a cardboard box?


Charlie

[radiojoe]

Whilst I can empathize, I kind of have to agree with Charlie, there's no way I would ever put a finished model through the post, you have to be realistic they handle thousands of parcels a day they aren't going to handle them like so many boxes of eggs, I have to be very careful toting my boats around to various exhibitions and I know what they are, they are not some unknown object in a cardboard box, but I do hope you get it sorted. 

[NFMike]

It depends a lot on how well packed it is inside it's box - though I'll admit that packing something like that safely is really hard.
I'd actually be tempted to separate the hull and superstructure and pack and send them separately, as the heavy hull tends to shift around in the box and crush the s/s.

[sharkbite0]

hi guys
i agree with your comments and yes there is a risk of damage i have sent boats my self through the post and they have arrived safe and well and the reason for this is how i pack the model for delivery but no matter how careful you are there is always a risk and i except that risk. i have been known to do 400+ mile round trip in the car to collect models
but still there is a element of risk as radiojoe has said even transporting from home to the lake damage can occur.
but she will return to her former glory.
regards
mick 

[triumphjon]

having seen the way the trunkers get loaded / off loaded id never send anything breakable via an overnight carrier . if you cant have a dedicated courier or collect in person i wont purchase a second hand model

[RAAArtyGunner]

On the bright side, if there is one is, it is now suitably weathered as having survived the stormy sea.

[sharkbite0]

RAAArtyGunner     so true the hull and deck survived hurricane parcel force so when she is rebuilt she will survive any thing my local lake can chuck at her 

[gregk9]

Ive found it often takes a lot more dedication to repair a boat someone else has built, as not only do you have to think how to rebuild, but you also have to try and think how the original builder was thinking at the time they originally built it too.


Best of luck. fingers crossed all turns out well.

[BrianB6]

Australia Post have their own sort of stupidity.
My wife sent for some items from a firm in the middle of Melbourne.
When it had not arrived several days later we tracked its path to a sorting office in the north of Melbourne, then to our nearest Post Office (we are on the south side of Melbourne) who brought it to within 1 Km of us before deciding we were out of their area.   They then sent it back to the sorting office who sent it to a Post office 10 Km. from us.
Because we are to far away and our letter box too small they made us collect it from the P.O.
 

[RAAArtyGunner]

And they wonder why we prefer delivery by courier.

[Guy Bagley]

couriers are no better !- i am currently undergoing  a claim with a well known courier company,


like others i buy and sell on ebay, in early december i sold some model railway locomotives, - the buyer was buying these for her dads xmas present....


goods were carefully boxed and a courier collection was set up ( i have an account with them ) the parcel was fully insured to value of £125 to cover cost of goods... the 3 day delivery service  cost me £12


goods collected and scanned and logged in-  the tracking record goes as follows..


 collection from customer dec 7th,  10-37am 
received in distribution hub 7th dec 17-53hrs


then nothing, trail goes cold...


customer now demanding refund via ebay as its not delivered-


i contact courier company and they accept ' parcel is considered lost' - i want to make a claim for lost goods and delivery fee


i will get my £12 delivery fee returned within 28 days-


i need to fill out insurance claim form  for cost of goods that were lost, - this claim form is not despatched until 28 days after parcel  was collected ( as after 28 days its 'officially' lostin the eyes of the insurer )
 
and if my claim is considered to be valid i will be reimbursed within a further 14 days -      if its valid !!!!


in the meantime my customer has no xmas gift, and the courier company admit alot of parcels go missing this time of year !


this is a major international parcel delivery/ courier  company- their customer service is awful- their delays in refunding you after they admit getting it wrong is even worse...... horrendous service, wont ever use them again !- so i will be out of pocket til about feb !

[Kipper]

Some of the people these courier firms employ, have no regard for your goods, your parcel was more likely stolen than 'lost'.
The job sites are always advertising for 'parcel sorters', so it strikes me that the workers don't stay long in the job, it's minimum wage for a job where you are expected to give 150%, because (as the adverts say) it's a "Fast paced environment", which to me, means they expect you to rush around like a blue a**ed fly & shove a brush up your proverbial & sweep the floor while you're at it. 

[NFMike]

The delays for claim/refund aren't unreasonable, though the four weeks for the failure to deliver in 3 days is on the long side. Waiting before settling a lost claim is sensible - they need to be sure it doesn't pop out of its hiding place in a couple of weeks time. (If you reported your car stolen you wouldn't expect a pay out within a couple of days. Or maybe you would, but it wouldn't happen    . The insurers will wait to see if the police find it.)

[Brian60]

Many parcel couriers in the UK now use self employed deliverers. Thats the reason why they can usually turn up in a car and not a van. They get paid the minimum by the company and cut corners by using private vehicles for company business (save on business insurance for one thing) All totally illegal, but the company don't give a toss, because its not their vehicle and its not their employee.

[cos918]

Many parcel couriers in the UK now use self employed deliverers. Thats the reason why they can usually turn up in a car and not a van. They get paid the minimum by the company and cut corners by using private vehicles for company business (save on business insurance for one thing) All totally illegal, but the company don't give a toss, because its not their vehicle and its not their employee.

I do agree with you on some points . If a courier company sub out to the work to a man in a van . said man in van has to make sure he has the correct insurance .


john